Épinglé Report de bugs | Général [Anglais]

Discussion in 'Report de bugs' started by gumi Elie, Jul 15, 2016.

  1. gumi Elie

    gumi Elie English Community Manager Staff Member

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    Cet article est seulement disponible en anglais pour le moment. Il sera traduit très prochainement. Merci pour votre patience !

    Bug Report | General Issues

    Before reporting any Bug, please be familiar with the Bug Report Section's Rules & Guidelines.

    General Issues
    This Bug Report sticky thread is only about Bugs that are NOT covered in other Bug Report sticky threads, such as music or Unit skill issues.
    All messages should follow the special Bug Report layout below. No discussion is allowed so that we keep things easy to track.
    Bug Report Layout
    ALL messages in this thread must follow the following layout, and ONLY contain it, or they will be removed.

    Friend ID: The affected account's ID as shown on the game's Splash screen.
    Classification: Refer to "Bug Classification" below.
    Issue: What happens exactly?
    Description: How does it happen?
    Steps to reproduce: Can you make it happen again?
    Workaround: Can you bypass it and keep playing normally?
    Date: When was the last time it happened to you?
    Device: On which device, and with which system (iOS, Android, Kindle) did it happen?
    Bug classification
    Bugs should be classified as follows:​

    Severity: How does this impact the game?
    S1 - Critical issues that prevent you from progressing in the game.
    S2 - Important game breaking issues or recurrent crashes.
    S3 - Minor game breaking issues or other issues.

    Reproducibility: Can it easily be reproduced? If so, describe it step by step if needed.
    R1 - Happens constantly.
    R2 - Happens randomly.
    R3 - Happens only with very specific conditions.​

    Example Report
    Refer to this example to know what a proper report should look like.
    Note that the following example may not reflect an existing issue and is only here as a reference.

    Friend ID: 00000000
    Classification: S3 R1
    Issue: No music in Quests
    Description: Whenever I play a Quest mission, I can hear sound effects but not the music even if everything is turned on in settings.
    Steps to reproduce: Launching any Quest from any Region gives the same results.
    Workaround: None.
    Date: January 1st 2016
    Device: iPhone 6 Plus, iOS 9.3.2​

    We thank you all for your interest and for helping us get rid of those pesky bugs!

    - The Brave Frontier RPG Team​
  2. Ptibily

    Ptibily [7] Hero

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    Friend ID : 61172977
    Classification : S1 R1
    Issue : Big lag in frontier hunter.
    Description : When il do an action in frontier hunter it take between 1 min and 2 min to finish (normally it does between 5/10 sec).
    Step to reproduce : Launching any Quest from any Region gives the same results.
    Workaround : None.
    Date : Friday the 19th of august
    Device : Wiko highway Star 4G

    I have tried to redownload de game but nothing change.
  3. Hatsuo

    Hatsuo [6] Champion

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    Friend ID:
    35955007
    Level:
    234
    Leader(s):
    Krantz Héros glorieux
    Avant Feu éternel
    Magena Impératrice prédatrice
    Friend ID: 35955007
    Classification: S1 R1
    Issue: No more friends available for quests.
    Description:I have no more friends to choose. There's only random player showing (so without a leader skill available for my team)
    Step to reproduce: Launching any Quest from any Region gives the same results.
    Workaround: None.
    Date: February, the 1st 2017
    Device: Samsung Galaxy J5, Android 5.1.1
  4. Zushin

    Zushin [6] Champion

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    Messages:
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    Likes Received:
    7
    Friend ID: 51976277
    Classification: S3 R?
    Issue: Wrong gifts
    Description: Yesterday (29/12/2017) was my sixth day for daily gifts and I saw that for seventh day I should got 1 summon ticket and today (30/12/2017) I got 1 gem.
    Steps to reproduce: ???
    Workaround: None.
    Date: December, the 30th 2017
    Device: Galaxy Tab S2, ANDROID 7.0

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